General Students FAQs
- What certificates can I earn from the Ultimate Dialogue Adventure?
- I am not receiving any emails from Generation Global, what should I do?
- I see an error saying "You are not authorized to access this page"
- What does it cost to join?
- How old do I need to be to join?
- Can I use my mobile phone or tablet to join the Adventure?
Video Conference Events
- What is the #MyFreedomDay campaign and how can I participate?
- What is the SDG Dialogue Series?
- How can I add a event code?
- How can I find out about Generation Global events?
- How can I register for the SDG Dialogue Series?
- When will I receive my SDG Dialogue Series certificate?
Dialogue Spaces
- Why were some of my XPs removed?
- How to use the AI Companion Tool
- I see an error "You don't have permissions to view this video" when attempting to play a video
- Can I send private message to other students?
- How can I mention other learners in Dialogue Spaces?
- Can I retake a topic that I completed on the Ultimate Dialogue Adventure?
Registration and Account Management
- How can I reset my password for my student account?
- How can I login with my student account?
- How can I change the birthday on my account?
- How can I change the email address associated with my student account?
- I have completed the registration but I did not receive the message to confirm my email address
- How can I change my name on the Ultimate Dialogue Adventure?
Video Conferences
- How can I prepare for a video conference?
- What are the technological requirements to join video conferences?
- How can I submit my reflections after a video conference?
- When will I receive my XP after participating in a video conference?
- How can I cancel my booking for a video conference?
- How can I book a video conference as a student?