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  1. Generation Global Support Centre
  2. Support for teachers
  3. Teacher FAQs

Teacher FAQs

Frequently Asked Questions for teachers

  • How can I login with my teacher account?
  • How can I book a video conference for my students?
  • How can I invite my students to the site?
  • What are the Generation Global Educator Awards?
  • How can I invite another teacher to watch the video conference I booked?
  • How can I remove students from a class?
  • How can I find out about Generation Global events?
  • How can I download a class report?
  • What happens if I repeatedly book a video conference and do not connect on the day with my students?
  • Can I book multiple video conferences for my students?
  • What certificates can my students get on the Ultimate Dialogue Adventure?
  • What is the Generation Global offer for children under 13?
  • How can I delete my teacher account?
  • How can I add other teachers to my class?
  • How can I assign my students a topic to complete from the Ultimate Dialogue Adventure?
  • What is a partnership code?
  • How can I change the time zone associated with my teacher account?
  • How can I reset the password for my teacher account?
  • What is the partnership code?
  • I have an account on the old site, how can I access the new Portal?
  • How can I use the Ultimate Dialogue Adventure in the classroom?
  • Can a student be attached to multiple classes and multiple teachers?
  • What does it cost to join?
  • How old do my students need to be to join the Ultimate Dialogue Adventure?
  • As a teacher, how can I review the learning content my students go through on the Ultimate Dialogue Adventure?
  • As a teacher, how can I provide some feedback after the video conference?
  • What should I do after I receive the confirmation email for a video conference I booked for my students?
  • How can I cancel my students participation in a video conference?
  • I have not yet received a confirmation email for the video conference that I booked, what do I do?
  • How can I download teaching resources?
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