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  1. Generation Global Support Centre
  2. Support for teachers
  3. Teacher FAQs

Teacher FAQs

Frequently Asked Questions for teachers

  • How can I login with my teacher account?
  • How can I book a video conference for my students?
  • How can I invite my students to the site?
  • Can I participate in the SDG Dialogue Series only on specific weeks?
  • How can I prepare my students to participate in the SDG Dialogue Series?
  • What are the technological requirements to join the SDG Dialogue Series?
  • Will I receive a certificate as a teacher if I sign up my learners for the SDG Dialogue Series?
  • What are the learning objectives of the SDG Dialogue Series?
  • How can I learn more about the SDG Dialogue Series?
  • How can I check which of my students are booked in for a video conference?
  • I see an error saying "You are not authorized to access this page"
  • How do I give my consent be added to a regional WhatsApp group if I have already registered on the Teacher portal?
  • What are the Generation Global Educator Awards?
  • How can I invite another teacher to watch the video conference I booked?
  • How can I remove students from a class?
  • How can I find out about Generation Global events?
  • How can I download a class report?
  • What happens if I repeatedly book a video conference and do not connect on the day with my students?
  • Can I book multiple video conferences for my students?
  • What certificates can my students get on the Ultimate Dialogue Adventure?
  • What is the Generation Global offer for children under 13?
  • How can I delete my teacher account?
  • How can I add other teachers to my class?
  • How can I assign my students a topic to complete from the Ultimate Dialogue Adventure?
  • What is a partnership code?
  • How can I change the time zone associated with my teacher account?
  • How can I reset the password for my teacher account?
  • What is the partnership code?
  • I have an account on the old site, how can I access the new Portal?
  • How can I use the Ultimate Dialogue Adventure in the classroom?
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